Privacy Policy

Introduction

PingThings is a software company providing the PredictiveGrid™ Platform.

PredictiveGrid™ is an Advanced Sensor Analytics Platform architected to ingest, store, access, visualize, analyze, and learn from (train machine learning and deep learning algorithms with) data captured by an arbitrary number and type of sensors measuring the grid with nanosecond temporal resolution.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes the PingThings’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

PingThings is headquartered in the United States. PingThings has appointed an internal data protection officer for you to contact if you have any questions or concerns about PingThings’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to PingThings data protection officer using the email info@pingthings.io.

Information We Do Not Collect

We do not use cookies, analytics tools, or tracking technologies.

We do not collect personal information (such as your name, email, or IP address) when you simply browse this website.

Information You May Voluntarily Provide

If you choose to contact us (e.g., via email or forms we may provide in the future), we will only use that information to respond to your inquiry and will not share it with third parties, except as required by law.

Legal Basis (GDPR)

For visitors from the European Union/United Kingdom:

• If you voluntarily provide information, our legal basis for processing is your consent (GDPR Art. 6(1)(a)).
• You may withdraw your consent at any time by contacting us.

Your Pricacy Rights - EU/UK Residents (GDPR)

You have the right to:

• Know what personal information we collect (we do not collect any when you just browse).
• Request deletion of personal information you voluntarily provide.
• Opt out of sale/sharing of data (we do not sell or share personal data).
• Exercise your rights without discrimination.

Your Pricacy Rights - California Residents (CCPA/CPRA)

You have the right to:

• Access any personal data you voluntarily provided.
• Request correction or deletion.
• Restrict or object to processing.
• Lodge a complaint with your supervisory authority.

Data Storage and Retention

We keep voluntarily provided information only as long as necessary to respond to your inquiry or comply with legal obligations.

Data Transfers

If you contact us, your information may be processed in the United States, where our company is based.

Security

We take reasonable measures to protect any information you provide. However, no method of transmission over the Internet is completely secure.

Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Questions, Concerns, or Complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at: